How can you differentiate between a genuine fence contractor and a sham one? The task might be difficult, but not at all impossible. If you have the right information, then the whole process becomes extremely easy.
Voice Calls vs Real People
The first thing that you need to check is whether you are handed to a voice call every time you try to call them. If yes, then it will mean that you are actually on the verge of dealing with a company headed and managed by a single person. This fact, true to the core might become pretty difficult to deal with in the future.
When a company calls upon you and a real person behind the phone receiver tries to ask your requirements and sets an appointment date, it means that the company is interested to provide you with a great service in the future.
Are they Scheduling Accordingly?
The next important thing that you will need to make sure is whether the company works according to your schedule. If a company is not ready to work according to your preference, then you need to run away from the organisation altogether.
This indifference to negotiate shows off an attitude that might not even be comfortable to provide the services according to your preference and taste. If they start having their way from the start, then they won’t ever negotiate even in the future. Companies who fail in meeting deadlines and setting appointments shows an attitude that they can never complete projects on time.
Ask Them for a Showdown
Another practical way of distinguishing between genuine and fake companies is asking for a showroom visit. If the company in question cannot accommodate you in their showroom for a first time appointment, then it will mean that they don’t have one in the first place. It is better to stick to companies who can show you their work first hand and help you decide on the options that they provide their customers with every day.
A company which has years of experience exuberates professionalism. If the company sends professionals to your place wearing casual dress and without business cards whatsoever, then it will mean that you are not relying on the right company after all. A company that employs professionals says a lot about the conduct they maintain at work.
Showing up late and then coming up with bogus excuses is another example of a fake company. The more they provide excuses, the worse the company emerges out to be in the future. A true professional is never late and that too when it comes to a client meeting.
Failing to Explain Simple Things
If the contracting company’s representative fails in making you understand very basic things like the difference between vinyl and pressure treated wood, then you need to understand that the company you are dealing with is an amateur one in fact. Only thorough professionals who deal with hundreds of customers every day and know the most basic details of fencing can be reliable in today’s date.
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